City Opens Investigation Into Uber Overcharging Riders Downtown Congestion Fee

DOWNTOWN — The city has opened an investigation into Uber after Block Club Chicago reported the company overcharged riders the city’s congestion surcharge for months.

The city’s Department of Business Affairs and Consumer Protection received a complaint for “ride-hail overcharges” in early April and have now opened an investigation, a department spokesperson said. The spokesperson did not provide further details.

Uber has admitted it did not cap the hours it was charging the city’s congestion surcharge, which is $1.50 per ride and is intended to be applied only to trips to and from Downtown 6 a.m.-10 p.m. daily. The funds are to

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